Tag: satisfied customers

  • Callers Who Can’t Reach Someone Go Elsewhere…

    Occasionally I’ll be asked to name the single most important thing a business can do to improve their office’s external communications. My reply to them is always the same: “Simple. Make sure your callers can easily get to a live person.” This answer surprises people but – it shouldn’t. Here’s why: In our experience up to 80%…

  • We’re Showing You the Money!

    You send us the names/contact info for 5 businesses that we can contact to provide the on-going servicing of their telephone systems, and for each one that invests in our services, you get…