Touchscreen business phones are starting to proliferate, and that’s technology that can make your company very happy.
But, as with anything, there’s those that can be highly recommended, and those that…well…let’s just say don’t fall into that category.
I can highly recommend the Polycom VVX 600IP Touchscreen speaker display phone.
What to like…Pretty much everything: 
- Except for the key pad and a few ancillary buttons the phone is totally touch screen, making it easy to add any combination of 20 incoming call appearances
- 1 touch speed dial numbers & 1 touch intercoms or busy lamp fields (so you can see when a given person is on their phone)
- Phones are Bluetooth compatible, allowing you to take the same cordless earpiece you use on your mobile phone and use it on/with your office phone
- The speakerphone is excellent (a big change for Polycom, since for years they made only high quality conference room phones); it’s so good in fact that for 80% of my calls I don’t need to use my headset and people don’t know I am on a speakerphone.
What to dislike:
The only downside if this is your first touchscreen phone is the learning curve. Like any new phone it takes a little time to learn how to program items on the phone but even then most of it is just common sense. After a little one-time guidance a person should easily be able to pick up how to make changes and additions to their phone. Also on future software releases I would love to see Polycom add a Wi-Fi programming feature that would allow one to program their VVX 600 phones from their PC, laptop or tablet.
Overall Rating: Five stars...I find this VVX 600 to be the single best office phone from any manufacturer I ever seen! I expect that anyone who puts one on their desk will love it!