Today’s consumer demands fast, personalized service. Those who can easily oblige will have the advantage.
One easy way to provide better service to your customers and prospects is to use a voice mail that emails you with your messages once received. For most folks this provides immediate access to the message both on their computer and cell phone. In some cases the emailed message will also contain the caller’s phone number. This way even if you are on the phone you can cross reference their phone number with their overall contact information and then communicate with them by email or even text them while you are still occupied.
Your ability to provide answers and help faster than your industry peers often time will be a key competitive edge!