Category: tips and advice

Q&A Regarding Changing your Business’s Phone Service Carrier

We thought it might be useful to provide answers to some questions we often hear when our customers are considering a phone service carrier switch.

March 18, 2011
Missed Calls + Slow to Return Phone Calls = Lost Business

Every year businesses invest vast sums of money and time in the attempt to both to gain new customers and keep existing ones and yet in those pursuits there are two extremely important areas that many seem to lose track of: 1. the simple acts of answering the calls those efforts generate and if unanswered,and…

February 25, 2011
Get the Competitive Advantage

One easy way to provide better service to your customers and prospects is to use a voice mail that emails you…

January 8, 2011
Hosted IP Phone System Solutions – The Good and the Bad

Hosted IP is one or more IP phone(s) and both the service and features including intercom, conference, hold, voicemail etc are also provided by the carrier. There is no physical control unit as is the case with full IP phone systems. And they all have and up side, and a down side…

December 31, 2010
Why Message On Hold is a Great Business Builder

Having “nothing on hold” is just bad for business, having music on hold could get you fined, use your own message on hold!

December 1, 2010