Category: tips and advice
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Dropped Calls and Sound Quality Issues : Causes and Solutions
At the very least dropped calls are irritating, and at worst the person on the other end of your call might interpret the event not as a drop, but as a deliberate action (that you’ve hung up on him/her) and become offended.
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How to Protect Your Phones & IT Equipment During a Hurricane
To help ensure that your phones and other related equipment remain undamaged by hurricane-related surges, here are some tips that might help
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Tips for Fixing VOIP Voice Quality Problems
For the very few VOIP users who experience voice quality problems, some easy solutions.
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Is a Hosted System is Right for Your Business?
Hosted phone systems are the latest technology that, just like the newest IPhone/Smartphone, are designed to give you more features and capacity. But still, would one be the right fit for your business?
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Callers Who Can’t Reach Someone Go Elsewhere…
Occasionally I’ll be asked to name the single most important thing a business can do to improve their office’s external communications. My reply to them is always the same: “Simple. Make sure your callers can easily get to a live person.” This answer surprises people but – it shouldn’t. Here’s why: In our experience up to 80%…