Category: service excellence
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New Biz Text Messaging Service from JHB
If you are a restaurant, medical office, retail company, law office or similar business..,these days a text message service is a must!
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JHB Welcomes Dr. Ortiz Dental as new customer
JHB is pleased to welcome The Center for Smiles – Dr. Ramon Ortiz in Oldsmar Florida as a new JHB customer! We recently switched them from Brighthouse phones and service to one of our hosted IP phone systems through Impact Telecom!
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Phone Calls Answered Live Increases Sales
Occasionally I’ll be asked to name the single most important thing a business can do to improve their offices communications…, My reply to them is always the same; “Simply answer your office phones in a way that they can easily get to a live person” Phone calls answered live increases sales!
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Keeping that old phone system is bad for business
While recently visiting a customer I mentioned that it was not in his best interest to continue running his company, which relies on staff transacting thousands of dollars in business per day, with his old phone system. He replied to me ” they work just fine why should I replace them?” I immediately pictured how…