Category: Better Business Practices
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Dropped Calls and Sound Quality Issues : Causes and Solutions
At the very least dropped calls are irritating, and at worst the person on the other end of your call might interpret the event not as a drop, but as a deliberate action (that you’ve hung up on him/her) and become offended.
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Robocalls: Not Just an Annoyance, But a Threat
Many robocalls come from scammers, thieves, collection agencies and the like. Here’s how to stay out of harm’s way.
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Callers Who Can’t Reach Someone Go Elsewhere…
Occasionally I’ll be asked to name the single most important thing a business can do to improve their office’s external communications. My reply to them is always the same: “Simple. Make sure your callers can easily get to a live person.” This answer surprises people but – it shouldn’t. Here’s why: In our experience up to 80%…
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Why I recommend Brighthouse Firewall
Fact is all that all businesses need a firewall. This is the most affordable solution I have seen yet!Here are the benefits:
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Now Frontier Wants Your Phone System Business too
The same people that brought Tampa Bay the worst service and support ever from a phone/Internet carrier that to my knowledge anyone in this area has ever seen, now incredulously is sending out invoices to businesses asking them to also trust them with their phone systems.